Hi Experts,
We are facing an issue with urgent change at step "Pass Urgent Change to Test". The status is not updating. it is in "in dev/config" instead of "Testing".
The error is not regular as other urgent changes are working fine for the same user and also the changes in the transport moved to quality but status is not updating to "Testing". Authorizations are fine for the user.
Warning: Status was reset by system
Warning: No import into test system has taken place yet
I tried to use CRM_SOCM_SERVICE_REPORT but it is not changing the status of the document to "TESTING" from "in Dev/config"
Please advise if anyone has faced this issue
Regards,
Salman