Hello Experts,
We are facing an issue with solution manager 7.1 Sp11 system. All the dialog work process are occupied by SM_EXTERN_WS user.
Workprocess are in running state, & writing entries in different tables. As all the Dia processes are occupied system performance degraded, response time is very high & users have to wait for long to access any transaction.
Can you help if it is possible to limit the use of SM_EXTERN_WS user or related functionalities to few workprocess instead of increasing the no. of wp.
Regards,
Ankit