Hello,
Is there a way to configurate the system to have the "status field" under processing data not gray out and it can be modify in the Request for change for Admin only? Or how I can add a reject status to all the worklow status for Request for change?
I have tried to add the E0003 (Rejected) to a number of Actions in SPRO, but its does not show up in the actions in the web portal.
In our Incident management, the "status field" under processing data are modifiable by admin.
Thank you in advance,
Phillip