Hi Support,
I am trying to create a message in Service desk webclient UI, but I am getting an error message "enter sold-to-party". Although I am still able to continue with the message creation, the sold to party is not determined automatically. I have already maintained the partner in IB52, maintained the ID in BP, and have assigned the access sequence: preceding document>sap service:det via ibase/ind object from Ref in the partner determination.
What is missing or what is wrong in the configuration?
Appreciate your feedback.
Thanks!
regards,
Grace