Hello forum,
We have to meet new goal related to a huge solution manager landscape, we are thinking to open more than one Productive Solution Manager for our OSS channel customers that user service like incident message with corresponding forwarding to SAP, system monitoring, RCA and mopz, more functionality planned for the future; and before spamming SAP AGS people trough supports message i prefer to share my question with solman community 
.
Our problem is the load of working in a single Solution Manager is relay big, and i need to find the correct way to load balance solution manager services to allow a huge number of user work with that system without problems.
Do you know or work with more than one Productive Solution Manager and only one access for all customer's on a single domain ?
how you can redirect customers to a solmanA or solmanB trough SICF service ?
[Ask for SAP employers] - How do SAP for manage they own OSS service message ? how many solution managers do you use ?
A sample of the scenario can be something like that:
I found that information on forums, help.sap.com and googling but i i'm really interested on your opinion.
Additional links:
webdynpro - Load balancing ABAP webdynpro services
http://scn.sap.com/people/pise.mangesh/blog/2011/08/19/load-balancing-abap-webdynpro-services
Logon Load Balancing
http://help.sap.com/saphelp_nw70/helpdata/en/c4/3a644c505211d189550000e829fbbd/frameset.htm
Defining a System with Load Balancing
https://help.sap.com/saphelp_nwpi71/helpdata/en/44/8fdf3fc5a43672e10000000a114a6b/frameset.htm
Questions and Answers: Logon Load Balancing
http://help.sap.com/saphelp_nw70/helpdata/en/c4/3a64e8505211d189550000e829fbbd/content.htm
load balancing on SICF
http://scn.sap.com/thread/540532
http load distribution
http://help.sap.com/SAPhelp_nw73/helpdata/en/48/d7ab7b6b57154ee10000000a421937/content.htm
Server Selection and Load Balancing Using the SAP Web Dispatcher
http://help.sap.com/saphelp_nw04s/helpdata/en/5f/7a343cd46acc68e10000000a114084/content.htm
Configuring Logon Groups on AS Java
http://help.sap.com/saphelp_nw04s/helpdata/en/45/3dbe11a82b6bf1e10000000a1553f6/content.htm
SAP Notes
SAP Note 1040325 HTTP load balancing: Message Server or Web Dispatcher
Note 751873 - Problem analysis during the HTTP load distribution
Note 538405 - Composite SAP Note: SAP Web Dispatcher
Questions on forum
http://scn.sap.com/thread/2012422
that friend ask for something related like me