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Technical Monitoring - CA Wily Introscope required?

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Hi experts,

 

at the moment I have an OSS-Ticket, in which I discuss some troubles regarding Technical Monitoring.

One item is for example, that in our Sybase ASE some metrics stay grey.

For example "free ratio log" - which is the monitoring of available space of logfile.

 

But a lot of other ASE metrics are working, for example "Free Log <SID>", which is the same measure ment, but in MB instead of %.

 

I always get the anwer from SAP, that I have to complete the SOLMAN_SETUP.

Which is nearly completed. But I have not installed an CA Wily introscope yet.

 

And in the past mostly all metrics in the monitoring were working fine.

Now some of them are grey and therefore I opened the OSS-Ticket.

 

Now the answer is, that I have to install CA Wily Introscope, because this might be the reason for the grey metrics.

 

So now I would like to get your opinion, if this is realy true.

Because if I check some grey metrics in MAI_TOOLS, I get the values.


So in my opinion, I don't need the CA Wily Introscope for the technical monitoring.

I would need it for RCA, but not for the monitoring.

 

Is it right?

 

 

Thank you


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