Hi Experts,
I am sick and tired trying to find a solution or at least reason for below error:
our Solution Manager 7.1 is experiencing connection problems with monitoring system - BCM Patrol.
It is happening from time to time on different ocasions and lasts around 10 minutes. After that - it work ok for few days.
Error in SM21:
15:39:16 RD Q0 I Operating system call recv failed (error no. 10054)
15:39:16 RD S2 3 Connection to CPI-C client 027 was closed
15:39:16 RD S7 4 > Partner LU name:
15:39:16 RD S0 R > Host: YYY
15:39:16 RD S0 I > Partner TP Name: sapinfo
.....
15:48:22 RD Q0 I Operating system call recv failed (error no. 10054)
15:48:22 RD Q0 I Operating system call recv failed (error no. 10054)
15:49:19 WRK 000 Q0 Q Start Workp. 0, Pid 1508
15:49:19 WRK 000 Q0 Q Start Workp. 2, Pid 5948
15:49:19 WRK 000 Q0 Q Start Workp. 1, Pid 8260
15:49:19 WRK 000 Q0 Q Start Workp. 3, Pid 7768
15:49:36 DIA 000 000 SAPSYS A1 0 Initialization complete
15:49:36 DIA 000 000 SAPSYS A1 4 > in program , line ??? , event
15:49:36 DIA 000 000 SAPSYS R4 7 Delete session 001 after error 050
15:49:36 DIA 000 000 SAPCPIC R4 9 Communication error, CPIC return code 020, SAP return code 223
15:49:36 DIA 000 000 SAPCPIC R5 A > Conversation ID: 10036902
15:49:36 DIA 000 000 SAPCPIC R6 4 > CPI-C function: CMSEND(SAP)
15:49:36 DIA 002 000 SAPSYS BS 5 The buffer synchronization has not been called for 562 seconds
15:49:43 DP Q0 G Request (type DIA) cannot be processed
Error in ICM logs:
XXX - SolMan server
YYY - monitoring server
Thr 5032] Wed Nov 19 15:49:37 2014
[Thr 5032] *** ERROR => IcmReadFromPartner(id=22/43300): No data from server received (rc=MPI_EBROKEN: pipe broken/canceled/7) [icxx
I can see some disconnection errors in dev_rd but happening more ofthen that errors in ICM logs:
* LOCATION SAP-Gateway on host XXX / sapgw00
* ERROR connection to partner 'YYY:15363'
* broken
*
* TIME Wed Nov 19 15:47:54 2014
* RELEASE 720
* COMPONENT NI (network interface)
* VERSION 40
* RC -6
* MODULE nixxi.cpp
* LINE 5087
* DETAIL NiIRead: P=YYY:15363; L=XXX:3300
* SYSTEM CALL recv
* ERRNO 10054
* ERRNO TEXT WSAECONNRESET: Connection reset by peer
* COUNTER 3804
*
Any clue?
Thanks in advance for your help.
cheers,
Krystina