Calling all CHARM experts !
did anyone have this problem or it's just me ?
I configured email function to send email to requester when ZMCR gets in status "Implemented".
This status is set automatically when ZMHF (as example) is Imported to PROD.
Status sync works fine and email from ZMCR Implemented status is triggered...
The problem is that this status triggers 5 (FIVE) identical emails to the requester - to same recipient, at the same moment with same content.
I tried different variations of merging conditions, processing time and schedule/start conditions.
Found out that this status is probably very different from "normal" statuses, i.e. it does not react on Start conditions at all (just ignores it), but schedule condition actually behaves like Start condition in any other "Normal" email action.
so my current setup is this:
start condition is empty.
Any help, hints would be much appreciated.
Thank you
Elena