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LMSERVICE ISAGENT patching does not fulfill the prerequisite

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Hi

 

During the managed system configuration, i got the error that ISAGENT   doesnt fulfill the prerequisite,

 

ISAGENT.png

 

sol.png

 

I am using Solman 7.1 SP12

 

So, i downloaded the wily and LM service patch, and tried SUM for support package install. But, the SUM is not able to read the SCA files.

sum patching.png

 

Please guide.


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