Hello experts,
I have a requirement from my customer in BPMON alert inbox to build a custom queries and distribute them to end-users based on security access or other kind of assignment.
Say for example, we have a monitoring object "purchase requisition" defined for all company codes (regions).
We do not want region A to see BPMON alerts for region B.
So far what I have found is:
1) the alert inbox shows all alerts to everyone who has access to BPO work center, cannot find an authorization object to restrict this.
BPM_DETAIL kind of supposed to do the trick, but it only checks the authorizations when "Detail info" button hit - way pass the initial alerts list.
We want to restrict the alerts visibility even before they come to hit the "Detail" button.
2) Query to view alerts: seems that STANDARD query is available to everyone, and the standard query shows ALL alerts. The Filter would work, and we can create a new query to see only partial alert list, but this query is not "custom" but actually "user-specific", i.e. only person who created it can see it.
We want the ADMIN person to create queries centrally for all regions, and be able to assign those queries to the regional people, so that they can only see the query that contain data pertaining to the region.
And by the way - the "standard" query should be only assigned to ADMIN (not to everyone).
Is it possible to achieve ?
Appreciate any comments.
Thank you
Elena