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How to add search criteria options in CRM UI?

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Dear all,

 

we`ve recently updated to SolMan 7.1 SPS10 (source was SPS04). Now I`m struggling a bit with adding

an additional search criteria to the Incident Management Search View.

 

I already considered OSS Note 1918128 (same Title as this thread) and I was able to check this in our - not yet updated - Productive System

where this has been implemented already.

 

Adding the Object /AICRM/PROJECT_ID to the customizing table BTQSRVREQ in SPRO with some Operators didn`t make the trick

See attached Screenshot.

 

Can you please assist me how I can add an additional Search Criteria to the Icident Management Search context (selectable/Operators etc.?).

 

Reason behind is - we`d like search for open / closed incident for certain Projects as filter criteria.

 

In Addition it would be also great to know - How the Incident Management Standard View / Table can be extended

by the column "Project ID".

 

The Project ID itsself is already linked a new created Icident - hence I`m able check the Project assignment by opening

a specific Icident and personalize the view.

 

regards and many thx in advance

 

Benjamin19.03.jpg


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