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ChaRM Import doesn't work - Buffer?

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Hi experts,

 

we're having a problem in one of our tracks (DEV - QAS - PrePRD - PRD). It seems to occur randomly but pretty often.

ChaRM works fine until we want to import the change in PrePRD (or sometimes PRD).

 

Then an error occurs, which says that "the transport is not marked for import in PRD", even though we are trying to import in PrePRD.

ChaRM won't go on. The only way we found to get the Change further, is to enable the Import via STMS and do so.

The big problem i have with this error, is that i can't find the cause.

 

But i found one possible indication. Each transport of any Change where this error occurs is automatically deleted from the buffer for Importqueue PrePRD. But in STMS it shows up and the import works fine manually.

 

Can anyone give my a hint of how to solve this? Am i on the right way that this delete of the buffer might be the cause? If so, how do I change this?

 

I'd appreciate any help.

 

Regards

Thorben


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