Solution manager Upgrade from 7.1 SPS4 to SPS13-Preprocessing Phase Struck
Hello Friends Please let us know your views.We are doing Solution Manger Upgrade from 7.1 SPS4 TO SPS13.We are in the Preprocessing phase We got the strcuk in the Java Phase..Below I paste the Log for...
View ArticleUpgrade effect on ChaRM Project
Hi, Charm is already active for my ECC landscape. This ECC landscape will be upgraded from Ehp6 to Ehp7. So I want to know is there any impact on the already running charm project ? If yes then what...
View ArticleCHARM link between incident request for change and change document
Hi Experts, I am trying to find a way to extract report which shows link between Incident-->Request for Change --> Normal change, Urgent change etc. After reading this thread, I tried to execute...
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Description Text Mandatory while confirming Incident Config
Hi Expert I have one doubt related to text mandatory, I am doing this config from SPRO but it's not working so my question is Do I need to do development to make some text like description text...
View ArticleDiagnostics Agent need to install in solution manager
Dear Team, We have fresh installed the solman server 7.1sp13. Doing the activity of system preparation step in solman server . Can we need to install Diagnostic agent in solution manager also or only...
View ArticleHow to Configure Service desk in SAP Solution manager 7.1
Dear Experts, I am new to basis, and I have been given a task to configure service desk in SAP Solution manager with a tough timeline, Please guide me how to configure and any document which explain...
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Charm-not able to change the CO to next status
Hi All, We have configured standard charm,and i have created a urgent CO,the TR is released in development system and the same is imported in to quality by using manual import since we had issues while...
View ArticleCCLM Extractor Custom Code Footprint Error
Hi, We are activating CCLM and got an error on one of the extractor - Custom Code Footprint. Upon checking the log, we get this error: Custom Code Footprint :Other write error;InfoCube 0SM_ESRSG...
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CBTA VBS Error when starting script
Hello, i try to run a previously captured cbta script in solman from transaction secatt. The capturing works fine but when i try to run the script a vbs error message appears. The...
View ArticleSOLMAN 7.1 - Unable to execute install/update operation since system is not...
Hi gurus, my problem is that when I try to Database extractorSetup inSOLMAN_SETUP > Managed System Configuration > Finalize Configuration, I have this error Unable to execute install/update...
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Defaulting a field via BRF+ in ITSM
Hi everyone , I've certain doubts in incident management on creating support desk 1.) My requirement is to make "REPORTED BY" field same as " LOGGED BY" field on saving the ticket while creating it . I...
View Articlesolman7.1 integration with BMC Remedy Service Desk
Hello experts,I am looking for the configuration documents over integrating solman 7.1 with Remedy tool but couldn't find useful docs.Can someone point me/share your experience & the docs. Thanks...
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Raise MAI alerts from external systems by sending emails
Hello community, with the increased capabilities of solman I am thinking of leveraging its alerting (and esp the related guided resolution procedure feature). However the question is open on how to...
View Article“Template RDS_FFND_NW740V4 does not exist”
Hi,I am facing error in one of the solution manager system.Steps to reproduce - 1. Connect to community system SM7 2. Start T-code SOLAR_PROJECT_ADMIN 3. Select button Create Project (F5) 4. Enter...
View Articleupgrade Solman 7.1 SP04 to SP13
Hi Experts, I am planning to upgrade my solution manager 7.1 SP04 to SP13 , but i have no idea how i can start . Please guide me what is the steps to update solman . Thanks & RegardsSanjiv Kumar
View ArticleImport via ChaRM (status dependant) very slow
Hi Experts, currently we struggle with a weird Situation and we already tried to reproduce it, as for the Status dependent Import to our pre-production System we had a Import runtime of >24h for...
View ArticleSolution manager update
Hi I have installed new solution manager. What I must do at first? Must I do initial configurations or update to sp13(What is the initial version how can I check it?). Is there any guide how to...
View ArticleBW process chain monitoring - Sending alerts to Mobile
Need steps or some documentation around on how to send Process chain monitoring alerts to Mobile. We have completed configuration of BW process chain monitoring and alerts can be be sent to Email....
View ArticleCharm: Change Advisory Board Team configuration
Hi Team, Could you please guide me how to assign the team for Change Advisory Board in request of change. Actually the issue is I have created organization unit for CAB with two users. I have created...
View ArticleDVM & EWA Status
I am configuring DVM for a couple of systems and am having an issue in step 8 ' Activate DVM Extractors' . My EWA status is red yet I get EWA reports for this system. In addition, all my extractors...
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