sap engagement and service delivery
Hi All, Can some one help me to understand sap engagement and service delivery work center in solution Manager Configuration part uses of this work canter Thanks, Rahul Yedapally
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Adding attachment to a service request
Hello, experts.I'm new to Solution Manager, so any kind of help would be appreciated. My question is, whether it is possible to enhance the service request creation process with a with a...
View ArticleClose tasks with CRM_SOCM_SERVICE_REPORT
Hi, We sometimes use the report CRM_SOCM_SERVICE_REPORT to change the status of RfCs or Service Requests. We are currently testing with tasks and I was wondering if there is a similar easy way to close...
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Early watch report for HANA
Hi everyone, I configured Early Watch Report for SAP HANA, and when I displayed html report in tecnical monitoring, I got something like this: There are no details like in the sample EWA report I...
View ArticleSLA's for Service Request Management and Problem Management
HiCan some one please clarify the below scenario in ITSM.we normal define SLA's for Incident Management In the same way, Is the any possibly that we can configure SLA for Service request Management...
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Multilevel Categorization Activation in Solution Manager ITSM
Hi, This is Eunhwa. I have a question regarding ITSM Multilevel categorization. When I revise a activated multilevl categorization, the error message appears. Fyi, I attached a screen shot. I don't...
View ArticleTransaction Type - Job Request (SLFJ) not available in Create Basic Job...
Hello, (SLFJ) Job Request is not available in Transaction Type while Creating Basic Job Request in Solman 7.1 SP10 for Job Management Workcenter.(Attached Want JOBRequest(SLFJ).png) I have made these...
View ArticleGrey leds in Technical Monitoring
HelloWhy this leds is grey?HostAgent is availible adn DA too
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DVM Reorganisation and Compression Analysis Not Completing.
Hello all, Solution Manager: SP13 on Oracle 11.2.0.4 / AIX 7.1Latest notes applied and setup performed again after SP13.All status light GREEN in Basic/Preparation and DVM setup overview.Latest ST-A/PI...
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ChaRM - Rfc Approval procedure Workflow shows error status
Hi All, After the Rfc approval procedure work flow setting in SPRO, getting the below error. mail is not triggering from Approval workflow. Also i checked the below link, but i am not able to find the...
View ArticleUser status change for RFC document depending on value selected in...
Hi Solman Experts, I want to create action conditions such as User status will be changed for RFC document depending on value selected in Categorization schema. Ex. If value selected for Level1 of Cat....
View ArticleBlue print genaration for ITSM and ChaRM
HiCould some one please point me to the rite direction, I want to generate Generate a Blue print documentation with business process and process flows for ITSM and Charm through Solution...
View ArticleExternal URL link in Request header page
Hi Experts, I know that with transaction launcher in solman we can connect to external URL in navigation area, but I want to publish the same link within the Request header page, as a URL. Any thoughts...
View ArticleRestrict Action Based on Partner Function
Is it possible to configure ChaRM to only allow a specific Partner Function to perform a specific action. For example, I would like to be able to configure Urgent Change to only allow partner function...
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BOL-Entity for GS_CM
Hello everyone.I'm trying to modify the service request creation (add an Attachment assignment block) using the UI Component Workbench (BSP_WD_CMPWB) on an AIC_SRVREQ_G component. I'm trying to do it...
View ArticleAlerts for decomissioned managed system
Hi Experts, We have one SAP instance which we are no longer using .Previously we have setup the alert monitorign for this system Now we want to remove this system from monitoring .We have done below...
View ArticleHow can we expand the workflow of Solman ChaRM Defect Corrections?
We want to add 2 states: Request for Production and Import into Production into Defect Corrections workflow before Confirm Defect. I have some ideas but I am new to ChaRM configurations and am hoping...
View ArticleDump PXA_NO_SHARED_MEMORY
Hi All, We are getting dump PXA_NO_SHARED_MEMORY in Solution Manager 7.1 We have already increased the value of abap/buffersize parameter to 19000000. Please can anybody suggest. Thanks in advance....
View ArticleSPRO Configuration for field "Related Source" ITSM
Hi Experts, In ITSM, I want to utilize a field "Related Source" for incident management. The default values are populated in the field. I need to append some values to the existing one. But not able...
View ArticleSchedule job is gray out in SCMA for Normal change
Hi Experts, Currently testing Normal Change scenario in SOLMAN 7.1 with SP12 got stuck in TO BE TESTED Phase as i am not able to schedule Import job for transport requests through SCMA because...
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