Roles & Authorization for Solution Manager 7.1

Hi,

I'm working on SOLMAN 7.1 SP05.

I have copied the business role SOLMANREQU to ZSOLMANREQU and assigned to user id ABC the following roles:

ZSAP_SM_CRM_UIU_FRAMEWORK

ZSAP_SMWORK_BASIC_INCIDENT

ZSAP_SUPPDESK_CREATE

ZSAP_SMWORK_MYHOME

ZSAP_SM_CRM_UIU_SOLMANREQU

Now when I execute solman_workcenter for that user, I get the below info:

And when I execute SM_CRM:

Need help to figure out what is missing. I was able to get My Home & Incident Management Work centers earlier. But can't get it now for this user.

Regards