Quantcast
Channel: SCN : Unanswered Discussions - SAP Solution Manager
Viewing all articles
Browse latest Browse all 5299

Solman 7.1 - ChaRM creating changes WITHOUT Change Request

$
0
0

Hi all

 

This is more of a process related question.  I see in the CRM Web Client UI, there is a link to create "normal changes" (SMMJ) and "urgent changes" (SMHF).

 

In the past (Solman 7.0) we ALWAYS create a Change Request, get this approved, and then the normal change or urgent change is added to the approved CR (this is the only way to create a change).

 

I'm just wondering if a CR should always be created first (and approved) in 7.1 before a change (normal or urgent) is added to this? If so, why can you create a normal/urgent change direct from Web Client without a CR???

 

Can someone share a situation when one may need to do this?  I'm just not sure if I should remove this link from the Web Client.

 

Thanks!!
Shaun


Viewing all articles
Browse latest Browse all 5299

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>