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MOPZ hangs up during Select Add-on Products

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We are using our Solution Manager 7.1 system to create maintenance transaction to upgrade to SPS10.  When the MOPZ process reaches step 2.3, the message 'Loading...' remains on-screen, essentially indefinitely.  We close the window, since the process is supposed to run in background but we return up to an hour later and the the 'Loading...' message is still on the screen with the progress indicator still spinning.  We have confirmed that the SAP-OSS and SAP-OSS-LIST-O01 RFC destinations are testing successfully.  There are no errors in the system log (SM21) or short dumps being generated.  We set the trace level on SAP-OSS destination and there are no apparent errors.  Any thoughts on where can we check to determine where the process is getting hung up?  Thanks in advance


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