Quantcast
Viewing all articles
Browse latest Browse all 5299

Mail to Reported By instead of Message Processor

Hi,

 

I'm trying to send an email to the Message Processor, when something is changing on an incident - but I have some problems with the action definitions.

 

I would like to be able to use the mail forms defined in the UI, instead of smartforms and for this i'm trying to use SMIN_STD_MAIL_FORM.

 

But for some reason it doesnt seem to work for anything else than Reported By - no matter how I play around with the Partner Functions it seems that the mail will always get sent to the Reported By email.

 

SMIN_STD_MAIL works fine for other Partner Functions.

 

Hope that someone can point me in the right direction


Viewing all articles
Browse latest Browse all 5299

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>