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How to process messages after change status scheme (delete one status)?

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Hello!
I have a probleminSolution Manager 7.1. Wechanged the status schemeof messagesexcluded onestatus «Processed by2nd line (ZMIN: incident)».The systemremainedmessagesin this status and this messages don’t processing. Please tell mehow tochangethese messagesinthe available status
or close?
The picture below:show the statusthatexcluded (marked)

 

Best regards Tatyana

1.PNG2.PNG


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