Solman 7.1 - ITSM- Changing Processor or Reporter not trigger partner determination.

Hello.

I have a issue with Partner Determination.

I maked the rules to Support Team determination using BRFPlus engine.

This works fine at creation of an incident, but when a processor change the field "Processor" the Support Team determination doesn't triggered and the field still filled with older Business Partner.

The same case occurs with a customized field that we created to shows the Reporter Department. At creations of an incident the Field is filled up.

If at creation we change the Reporter, by a customer needs, the field still filled with BP of department of original Reporter.

This is commom? Havee I missed any configuration to trigger this Parner Determination when the Field Reporter and/or Processor is changed?

Our Solution Manager is 7.1 SP08.

Thank you!