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Mail functionality not working

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Hi all,

 

I am facing a strange issue in our Solution Manager system. I am configuring ChaRM in SM 7.1. All is working fine. One of the features we would like to use is the ability to send e-mails from within the RfC or Change document. This is working without a problem for a user with SAP_ALL, but is not working for a user with the standard profiles. SU53 does not give any errors.

 

When I am in edit mode in the RfC and select >More>Send e-mail the RfC goes into display mode and nothing happens any further.

 

Any ideas on this?

 

Kind regards,
Frans Lelieveld


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