I have been configuring my action profiles in transaction SPPFCADM to setup automatic emails to Message processor or team responsible after I create a Job Request and I've tried many things, but I'm not getting emails.
I've tried many blog solutions...I use Job Schedule Manager with a Job Request Link in our Enterprise Portal. I have all of the information provided in the request such as Processor. This goes to IT SErvice Desk Manager in Solution Manager WorkCenter and that part is working fine. I can even transfer the job request to automatically create job documentation to schedule the job with no problem. Now if only I can have an email sent automatically when the job request is sent then that will be OUTSTANDING!!!
I've tried the SLFN0001_ADVANCED, created Z_MAIL_JOBREQUEST,
Processing Time (Immediate Processing..and I've tried Processing When Saving Document
Checked Scheduled Automatically and unchecked Changeable and Executable in Dialogue
Selected Partner Dependent - SLFN0004 Message Processor
Action Merging: Max. 1 Action for Each Action Definition
Completed the Smart Form Info
CRM_SLFJ_JOB_REQ_DESC
CL_DOC_PROCESSING_CRM_ORDER
CRM_SRVORDER_EXEC_SMART_FORM
I've tried setting scheduled conditions and start conditions...still no emails. At a lost after many attempts and readjustments.
Please help..any suggestions out there? Do I need to run any jobs? What am I missing if all of this is correct?