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SAP Standard Template for Wily Introscope

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Hi,

 

We have received a false alert from our SolMan 7.1 (SP14) System regarding Wily Introscope availability. Upon investigation, we found that the source of the alert is Self-Monitoring, and that looking into it, we saw that there was an extra node in the monitoring tree (see below)

2016-06-20 15_57_10-RE_ WLY~IS_EM _ Introscope Enterprise Manager unavailable - Message (HTML).jpg

The first node is causing the false alert. Both nodes are for the same Wily EM. I have checked the LMDB definition of WLY and it is correct.

 

Looking further, I believe I found the cause. In the definition of the standard SAP template below, notice that there are actually 2 nodes defined ...

2016-06-20 16_01_09-End-to-End Alerting_ Configuration Wizard.jpg

 

The second node (2) is causing the false alert. Has anyone gotten a false alert much like what we are getting? Was there a resolution to a similar issue?

 

 

Regards,

Jing


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