Quantcast
Channel: SCN : Unanswered Discussions - SAP Solution Manager
Viewing all articles
Browse latest Browse all 5299

ITSM - Guided Procedures Determination for Service Requests

$
0
0

Hello experts,

I followed this guide Utilizing Guided Procedures for Request Fulfillment within Service Request Management , I have completed all steps, but the problem is that I can´t find Guided Procedures block in Service Request Page Configuration (AIC_INCIDENT_H). Can anyone provide me with a name of component (Guided Procedures block) so I can insert it into a view? Or if anyone knows different solution, I would be very pleased.

 

Thank you for your help,

Jan

 

 

EndResult.jpg

 

COMPO.png


Viewing all articles
Browse latest Browse all 5299

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>