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Custom Query in Alert-Inbox is empty ?

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.We try to use custom queries in Alert-Inbox.

 

The result is empty every time, but the preview Shows all entries.

 

Also the value of alerts in the TAB is calculated wrong.

 

Is there a way to resolve this diaplay-Problem`?

 

We implemented the note 2025604, but no Change.

 

SM is 7.1 SP13


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