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error connecting to external system

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Hi folks,

 

I need to connect my customer system to my solution manager as you can see on the screenshot but when I test the admi users it gives me this error:

 

1. I can logon to my customer via saprouter string that I inserted there with the admin users that I´m also using there so?

 

What could be the problem?

 

Best regards,

Nelson Chamba\


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