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Support team determination based on multilevel categorization

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Hi, experts

 

I've configured BRFPlus to automatically determine support team based on multilevel categorization, but two questions remain unanswered:

 

1. I have 4 levels in my MLC. Is it only possible for BRF+ to determine the support team based on the 4th (latest) level?

 

2. This question is related to the action's processing time. SMRQ_STD_FIND_PARTNER_FDT comes, by default, with "Processing when saving document" selected. It works, but I'd like to get it to process once the 4th level (assuming the answer to my prior question is "yes") was selected in the dropdown menu. Is it possible?

 

Any help is appreciated.

 

Kind regards,

 

Felipe


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