Hello everyone,
We are implementing the SAP ChaRM and are doing the final adjustments in the system. One of these said adjustments is the e-mail notifications. We opted to use the mail_forms to compose the mail body and send them via PPF actions. Almost everything works fine, except for a few problems that I can't quite get around of, I hope someone could shine a light on any of the problems:
1) I have an action set to trigger on create to send an e-mail to the requester informing the number of the created document and it works fine, however when I change the status of the document the system send the same e-mail again, below are some screens of my current SPPF configurations:
Action configurations:
Trigger condition:
2) Is it possible to trigger an action on save when an specific partner role is changed? In my case I want to notify a person when he becomes responsible for a transaction.
Thanks in advance,
Fabio J. Gross