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How to solve problems in SAP SOLMAN

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Hello everyone,

 

Being a beginner in SAP system, and as a assistant in SAP SOLMAN, I really would appreciate any advice about ways to treat the messages I get from the users of the system. Also if there's steps that I should follow to solve the problem in a perfect and fast way please let me know about them.

I really need your help ..

 

Regards.

 

Khadija


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