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Incident Mmgt: Search Result list is limited to 500 results

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Hello Experts,

 

when searching for incidents in our solution manager we're not getting the full list. The problem is: when searching for a certain business partner - I am supposed to get over 500 results, but the search result view limits it to a number of 500 results.

 

 

It doesnt matter whether entering 500 or more - the result is everytime 500.

Now I think one of my predecessor admins might have changed this and left no documention - unfortuantly I cant get a hook on my to ask.

 

So my question is: is anyone aware on how to restrict the result list without changing the solmanpro role parameters (SEARCH_MAX_HITS = Default 100) ?

 

Any hint is highly appreciated :-)

 

Kind Regards from Nuremberg,

Heiko


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