Hi,
Currently I have a requirement to trigger a PI Proxy whenever an incident is created in SAP Solution Manager. I have got the steps to create incident manually through "SOLMAN_WORKCENTER", but in live scenario it will be created automatically from ECC server.
I am not able to find any proper solution for this case and even as "SOLMAN_WORKCENTER" is based on Web UI thus I cannot debug it to find any enhancement, user-exit or BADI.
Please assist me in this regard. I need any exit, enhancement or BADI which will trigger whenever an incident is created in SOLMAN.