Hi Experts,
We are on SAP Solution Manager 7.1 SP14.
Have configured to actions (to be processed in Dialog mode, not in automatic scheduling) - Send Email to X and Send Email to Y with schedule condition at Status - A and Status- B respectively.
When initially create Urgent change , and if we go to Status A/B, respective Email actions are visible, but as soon as I go in Display mode and again go in Edit mode of Urgent change, then none of actions are visible in any of status in UI (hence not able to trigger action). So only first time when Urgent change is created, actions are visible.
Can any one please explain me this behavior ? and how we can rectify this.
This is happening for Email actions inly which is copy of already standard Email actions present, I have just change Partners present in action. Tried creating new action myself without copying from any other actions and sending email through use of Email Forms. but still issue persist.
What this behavior is ?
Thanks
Ankit