Dear friends,
I have a question regarding the two transactions SM_CRM and CRM_UI. For testing purposes I have created in SPRO (CRM -> UI Framework -> UI Framework Definition -> Skins and Icons -> Define Icons) the entry CUSTOM_LOGO and added a custom logo. Afterwards I've started report WCF_REFRESH_ICONS and cleared browser cache.
When starting transaction CRM_UI, the custom logo is displayed correctly in the upper left corner. For usability reasons I've also created transaction ZCRM_UI with SSO (shows also correctly the custom logo).
But: When standard transaction SM_CRM is started, the custom logo is not displayed, but the SAP logo.
From my point of view, I don't see any difference between SM_CRM and CRM_UI. In both transactions, the BSP application CRM_UI_START (crm_ui_start/default.htm) is called.
Has anyone an idea, why SM_CRM does not display the custom logo? What am I missing?
Best regards
Daniel