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How to process incidents which created in old number range

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Hi,

 

We changed the new number range for the ZMIN transaction, but some incidents which are related to old number ranges are still in Process.

 

When I try to change the old incidents,its Status shows "Completed In Process Printed" and doesn't allow any change to incident.

 

Please suggest,how to fix this issue to process the old incidents.

 

Thanks in advance


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