Extractor framework not running

Dear Experts,

I have issue in solman 7.1 SP8,where I am not getting email alert for system configuration and system exception .I am getting alerts only for system performance.

Initial, basic , managed system and technical monitoring configuration has completed successfully.

I can see that extractor framework in not running on managed system and for solution manager there is no update from 09-07-2013

Solman :

Managed system : No last status or last update status data

EFWK_RESSOURCE_MANAGER is not scheduled / running even after successful re-execution of below steps.

1. I have reexecuted extractor setup from managed system configuration
2. Also rerun the Setup Extractor Framework,BASIC DCP configuration  from BASIC Configuration
3. Removed the managed system from technical monitoring and reconfigured it.

but this also did not helped.

Any idea how to solve this and get email alert for all system configuration and system exception ?

Regards,

Abhijeet