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status not changing in Charm

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Hi ,

we are facing an issue with Request for change , when we release it for development the status doesn't change , it takes the previous status which is for Example "Approved" ,

 

These are the Status we have got :

 

1.Created

2. validation

3.to be Approved

4.Approved

 

5.Release for Development --> the status is not changing still "Approved"

 

there are 2 warning messages:

1.status was reset by the system

2.change documents can't be generated.

 

Please help me to find the error !!

 

 

Thanks


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