Hello,
we want to monitor special exceptions with the Solution Manager and generate an alert in case of problem.
We found several documents that describes the configuration.
Some of them says, that we must create our own Metrics and Alerts in System-Monitoring-Configuration,
others are suggesing to use the configuration-button in the Exception-Management (part of Root Cause Analysis).
Which is the correct way ? It looks like both do the same !?
We tried both and doesn't get any alerts... The metrics are showed in System-Monitoring but the status is grey.
We know that there are ABAP-Dumps in the System and we can see them in the exception-management,
but no alert is generated.
Any suggestions ? First of all -> Which is the correct way to activate exception-management in MAI !?
SM7.1 with SP13