Currently I am trying to setup an integration scenario to an external helpdesk using the IT Service Management WebService API
via the customer's own integration platform. I have already configured the logical port successfully receiving a System Guid from the integration platform. But the Webservice works in an synchronous mode so far. But in our scenario an asynchronous processing mode would be preferred in order to avoid timeout exceptions.
Now comes my question:
Does anybody know if this Webservice can also be configured as an asynchronous Webservice and how to do this?