Hi Experts,
We have 17 ZMCR (Request for change) stuck at APPROVED status after completing the Urgent changes. I ran report CRM_SOCM_SERVICE_REPORT and tried options "in processing" and "Next status" but these 17 ZMCR documents status is not moving anywhere.
I was able to correct other ZMCR's and successfully confirmed it.
I also ran Z report which removes system errors but there is no error for these ZMCR as well.
I also tried from Transaction Analyzer but it shows only "APPROVED" option to select.
How should I move the status to confirmed for these hanging ZMCR's ?
Regards,
Salman