EWA report format / SolMan 7.1 SP12

Hi,

i´ve 2 questions regarding Solution Manager 7.1 SP12:

1. Our customer wants to change the format of the EWA-Reports. How could this be done?

    We updated SolMan from SP10 to SP12 in May 2015. In SP10 the EWA-Report was sent per mail but EMBEDDED and not as PDF, Word or HTML.

    Now the customer wants the same in SP12 but the only setting I found is in SOLMAN_SETUP -> EarlyWatch Configuration -> Point 4 "Maintain recipient". But here the Report format is grayed out. No matter which user or if I switch to Edit-Mode or not. In scot or

2. How could we change the settings in EWA Report so that I can modify which alerts should be shown in Report or not?

Thanks & Regards,
Manuel