ITSM - Created incidents saved with no data filled in the Web UI

Hi All

I would greatly appreciate some help with the following. In SAP Solution Manager 7.1 SP8 when you create an incident via the ITSM Web UI and do not populate the predifined mandatory fields the incidents is still saved.

How do I stop this? The incidents must only be saved when all warnings and errors are met before they can be saved.

Regards

Deena Govender