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solman 7.1 sp12-V_AISAPCUSTNOS empty name->business partner could not be created

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Hi experts, i have a solman 7.1 sp12 (var scenario) installation , we need to syncronyze a new customer data , so i have run AI_SC_GET_SAP_CUSTOMER_NUMBERS job(manually and through SPRO->IMG activity) and now i have our client on V_AISAPCUSTNOS.

 

But there are multiple clients showing only customer number ,and no name like shown on the next image:

 

V_AISAPCUSTNOS.png

 

The job has been run several times and we get the same result.

 

So then i have ran REFRESH_ADMIN_DATA_FROM_SUPPORT to get the information of this client and it syncronyzed well the s-users and installations for this customer ,but the job it´s getting the message:

 

Business partner for customer number xxxxx could not be created

 

I think the "business partner" problem it´s beacause the  empty name in V_AISAPCUSTNOS, is this correct? why would the syncronyzation get some customers with no name?

 

So when i try to run the  "AI_SDK_SP_GENERATE_BP_V2" to create key users for this customer i get an error beacause solman cannot relate the user to a "business partner""

nobusinesspartner.png  

What can i do to get the customer name in V_AISAPCUSTNOS?

 

And another question, in AI_SDK_SP_GENERATE_BP_V2(to create system users from the syncronized  users)

the "reference user" doesn't let me select any of my existing users to use it as a reference. What could it be?

refuser.png

 

Thank  you so much!!


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