Hi Gurus,
We have a Solution Manager running an incident management system and I've taken over some aspects of it, but my knowledge of SolMan ITSM is very limited.
Can the system be configured to send emails to a list once a new incident has been reported? If so, which I imagine is the case, where and how do we do so?
I have full access to the back-end of the Solman system so I can do any config necessary.
Thanks!