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Solman 7.1 - Grey metrics for technical instance and technical system

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Hi,

 

We have grey metrics in our Technical Monitoring setup in Solman 7.1 SPS8. This problem only affects some metrics in Technical instance and technical system templates, and the non working metrics are ABAP related processes such as qrfc, update, batch job, etc. Attached is an example of the issue that i'm facing, and this just not happen in our satellite systems but even the solman itself. Not really sure why the SMD agents not pumping any data, as i can't see any issue with the agents. Please advice.


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