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BPO ALert Reporting problem (Solman 7.1 SP12)

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Hi,

 

I installed a fresh new SSM 7.1 SP12 recently and activated BPMon & BPAnalytics on MAI.

 

Everything is running fine but the BPO Alert Reporting which is displaying NO DATA.

 

All the notes for BPMon SP12 and later were applied.

 

I followed BPO Alert Reporting on MAI (as of SP12) documentation, section troubleshooting...(ODATA, system alias...).

 

My problem seems to be the following:

The cube 0SMALMMP1 is empty and the extractor Alert Management Reporting (E2E_ALM_EXTRACTOR) is missing (although SOLMAN_SETUP/Technical monitoring 2.4 & 7 are green)

 

I don't know how to go on with that issue.

 

Thanks in advance for your precious help !

 

Rémi


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