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IT Service Management in Solution manager 7.1 SP12 steps and latest document

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Hi All,

 

We have recently implemented Solution Manager 7.1 SP4 and upgraded to 7.1 SP12 successfully and completed (System/Basic and Managed system configuration).

 

As per the client requirement we need to configure  IT Service Management.

 

Can you please provide the steps for the same and also provide link for the document for  IT Service Management on Solution manager 7.1 SP12.

 

Regards,

 

Karthik.


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