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specify status dependent required categorisation fields

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Hi Team,

 

We are implementing Problem management in zmpr transaction type.Our statuses are as follows:-

Draft, Under Investigation, Known Error - In Progress, Known Error - Workaround , Resolved, Closed

And Cancelled.

The fields Root Cause, Sub cause and prevention should be mandatory on status "RESOLVED”.But it is not coming.

 

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In spro, we made necessary configuration settings as below

 

screen2.png

 

We activated BADI ALSO i.E., BAdI AI_CRM_IM_STATUS_BADI also.

 

But still the categories fields are not checked as mandatory .

 

Please help me in this issue as it is on priority.

 

 

Regards,

Vijay kumar


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