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how to set the status of an RFC to implemented manually

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Hello all

 

We have an issue like when the emergency order were set to implemented status, the corresponding RFC doesnt go to implemented status.

 

This is happening for one RFC also. We have implemented one Note. the issue got resolved.

 

Now the problem is the RFC was in release for development status, we want to set to implemented manually

 

I tried to do with CRM_SOCM_service_report , but its not working. I have got solution finally and have added the status block in CRM UI SCreen

 

Now when i try to set the new status, Its throwing an error like " The user status cannot be changed currently"

 

Can anyone help me in solving this issue.

 

Thanks and Regards

Praveena Bingi


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