Hello Solman Experts,
I want to ask if it possible to send different notification based on previous status ?
Example :
We have 3 actions.
1) Validation
2) Approval
3) In process
And flow looks like that:
And we have problem with status "In Process".
When we change status from Validation to In process there should be trigered one email to Support Team - this work like a charm.
But when we change status from Approval to In process there should be send additional email to Requestor and I can't set up this.
I try to create new action and using different start condition and schedule condition but with no success.
When I set up in action schedule condition as status Approval and start condition as status In process I can see action in processing log but when status changed this action disapear and email is not sent.