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solman 7.1 sp12,incident management,sent to sap

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Hi , i'm configuring incident management  and i would appreciate your help with some problems when sending to sap, i alredy configured customer numbers(configuring for var scenario) , business partners(organizations) for this customer numbers , and assigned system users tu customer and s-users in many many ways, however i could not get it to work, im getting the messages :

 

 

 

S-User (RFC) and S-User (contact) do not belong to the same customer.

S-User 0006723285 (RFC: SAP-OSS) is not assigned to a customer.

Installation number is missing in transaction 8000000019.

Installation number is not assigned to a customer.

S-User(s) (contact: 0000000148) not assigned to a customer.

S-User (RFC) is not assigned to customer (installation).

Contact's S-User(s) not assigned to customer (installation).

 

Can anybody bring me some help with this? if you have screenshots or guides where theres information about this, i would be very thankfull.


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